In the book ‘System – Att tänka över samhälle och teknik’ (English translation: ‘Systems – To think about societies and technology’) Professor Lars Ingelstam describes the idea of systems and system sciences. He also talks about operational analysis and what Ingelstam calls the democracy-analytical dilemma:
Whit what right does a
researcher or analyst question how a politician elected by the people define
their problems?
As Ingelstam states it is of course an analyst's role to also work with the problem definition. A decision maker can, despite
good intentions, have defined a vague problem or misjudged assumptions or misunderstood
the underlying causal relationships. But, as Ingelstam caustions, the challenge
does not stop there. Who is to stop the analyst from trying to fit the problem
to his or her favorite tool or own interest (maybe as a result of a too inbreeded
academic environment).
Therefore, we system analyst cannot take
problem definitions for granted, but should also encourage decision makers to challenge
our analysis and it is in that dialog we can get closer to the ‘truth’. Today’s
problems are complex in my field, and in most other fields as well, but as Mike
C Jackson writes “we have no right to be
pessimistic … given the suffering that results from these problems”.
Ingelstam, L. (2012). System, Att tänka över samhälle och teknik [Systems – To think about societies and technology]. Eskilstuna, the Swedish Energy Agency.
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